What are the different type of charging solutions available in the hotels?
We display both hotels equipped with a charging station on their premises as well as public charging stations located nearby.
Hotels that offer a charging station are marked with a red lightning sign. Hotels that are located next to a public charging station are marked with a green lightning sign.
Is charging included in my booking?
No, charging is not included in your booking. However, many hotels offer charging for free to their guest. Please check the charging amenity section for more information.
How much does it cost to charge at the hotel?
Each hotel has its own policy regarding charging price. Charging can be free, included into the parking fee or charged extra. Please check the charging amenity section for more information. The hotel pricing policy for charging and other services is displayed for information only and cannot be guaranteed by r3charge.
How much does it cost to at a public charging point?
Charging session cost on public charging points depend on lots of factors including the charging network pricing policy, your payment method, time and parking fees. Please always check availability and pricing directly with the charging point operator.
Can I change or cancel my booking?
At the moment we don't offer booking modification. You will have to cancel your booking and make another reservation. You can cancel anytime your booking from your customer account or using your booking reference.
Can I cancel my booking free of charge?
If your rate offers free cancellation and your are before the free cancellation deadline, you can cancel free of charge. In any other case, a cancellation fee may apply. Please check the room cancellation policy for more information.
Is charging guaranteed with my booking?
We always inform the hotel that a guest will arrive with an electric vehicle and will require a charging point. However, since charging equipments belong to the hotel we cannot garantee the availability of charger nor its compatibility with your vehicle. In case of doubt or for any issue with the charging equipment, please contact the hotel management directly.
Which payment method are accepted?
We accept payment with all major credit cards, Google Pay, Apple Pay and Paypal.
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